After the basic patient information is updated,
charges associated with new services are entered from the encounter
forms. Among information entered is data regarding:
- ICD9 codes
- dates of service
- CPT codes
- co-payments made
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Scans are available
here and throughout the system
to help find codes for diagnoses, procedures,
referring physicians, modifiers, etc.
If any codes are
missing from the reference tables,
they can be added 'on the fly' as needed.
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On the New Service Entry screen, there are tools
that can assist with filling in missing information.
- The Dx History
button allows operators to view past diagnoses for the patient.
- The Patient Info
button lets operators see comments and pertinent information
about the patient without having to exit the billing process.
After missing information is entered, the system
validates entry of the encounter form number and it is removed
from the pending list.
Periodically, a report can be run that shows
missing encounter forms. This is an excellent management
tool which assures that all service charges get entered.
Missing encounter forms (whether lost, patient
no shows or held by the physician for some reason) remain in
the system until their charges are entered.